Home
For the reader
Preface
Chapter 1 - Setting Up Your Business
Language Professionals and Employment
Organizing Your Business
Tools of the Trade
Chapter 2 - Professionalism
Systematic Process
Steps of the Translation Process
Steps of the Interpreting Process
Responsibility for Quality of Work and Data Management
Justifying and Explaining Your Decisions
Chapter 3 - Brand and Reputation
Brand Management
Understanding Your Client's Point of View
Client Care Checklist
Time Management
Chapter 4 - Marketing and Client Acquisition
Know the Basics
Marketing
Client Acquisition
Chapter 5 - Networking
Colleague Networks
Networking with Professionals from other Industries
Social Media
Chapter 6 - Clients
Translation Agencies
Direct End Clients
Colleagues as Clients
References
Keeping Clients Happy
Chapter 7 - Profitability is the key
Rates and Profitability
Price Level
Price Image
Advance Payments
Translating Pro Bono
About the Authors
About the English Translation
About the Translators
The Illustrator
